Business Analyst

Position Summary

Responsible for the effective elicitation, capture, and use of Business requirements for Sales division key systems including but not limited Salesforce.com and SAP EEC.  Responsible for working with Technology to deliver solutions, test solutions and ensure business stakeholder approval. 

Position Accountabilities

• Works closely with the business users and Technology to elicit and capture business requirements around updates and enhancements to existing Business Applications.
• Works closely with the business users and Technology to manage business expectations and ensure appropriate delivery of requested solutions (including end user testing)
• Drives end user testing (UAT) to ensure quality of delivered application changes.
• Drives interactive meetings with management to develop requirements based on business needs. 
• Works cross-functionally with Technology to maintain and improve upon our integrations with different systems. 

Education/Experience/Technological Knowledge

• Bachelor’s degree or equivalent experience in Business or Computer Science
• 2-5 years of experience gathering requirements, documenting requirements and working in a collaborative agile setting.
• Proficiency in adhering to all required activities in each phase of the project, including Discovery, Requirements, Design, Development, Deployment, and Operations
• Requires extensive experience with standard software development project management processes (SDLC, waterfall, RUP, agile, etc.).
• Highly entrepreneurial and comfortable working in a fast-paced environment with minimal guidance. 
• SAP ECC and/ or SAP CRM experience is a bonus.
• Strong communication (verbal and written) and interpersonal skills; specifically customer interaction
• Good organization and planning
• Intermediate experience with MS Office applications (specifically Excel and Word)