About the role
Network Engineer
Location: Remote
Job Description
Overview:
We are seeking a dedicated and experienced professional to join our team as a Network Engineer. This role is pivotal in providing technical expertise and support to ensure seamless communication solutions within our client's organization. You will collaborate with various IT teams and managers, focusing on maintaining, troubleshooting, and enhancing our voice and unified communications infrastructure.
Location: Remote
Job Description
Overview:
We are seeking a dedicated and experienced professional to join our team as a Network Engineer. This role is pivotal in providing technical expertise and support to ensure seamless communication solutions within our client's organization. You will collaborate with various IT teams and managers, focusing on maintaining, troubleshooting, and enhancing our voice and unified communications infrastructure.
What you'll do
- Administer and troubleshoot existing Cisco voice systems, including voicemail and electronic fax solutions
- Support the transition and deployment of Unified Communications platforms globally, ensuring robust design, testing, and configuration
- Monitor and maintain the health of voice and UC infrastructure using advanced network monitoring tools
- Work with external vendors to diagnose and resolve hardware and software issues promptly
- Conduct security assessments and manage the remediation of vulnerabilities, implementing major upgrades when necessary
- Plan for capacity and ensure contingency and recovery plans are regularly updated and maintained
- Document technical platforms and assist in the design and implementation of new UC systems
- Perform onsite and remote preventative maintenance, including firmware upgrades and system backups
- Configure and optimize Cisco platforms, ensuring efficient routing and security measures against unauthorized access
What we're looking for
- Bachelor’s or master’s degree in computer science, Information Systems or related fields
- 5-10 years’ experience in voice and network administration.
- Proficiency in VoIP and Telephony systems
- Experience with UC platforms such as Microsoft Teams, Cisco Webex, and Zoom
- Knowledge of Cloud Technologies, including AWS and Azure
- Understanding of voice protocols such as SIP and T1/E1
- Strong foundation in network security principles
- Experience with WAN, LAN, and infrastructure technologies (TCP/IP, VPN's, QoS, VoIP, WAN, LAN, SD-WAN)
- Cisco network implementation and troubleshooting expertise
- Proficiency in routing and switching protocols: BGP, OSPF, VLAN
- Proven proficiency in network protocols and IP/UC system support
- In-depth knowledge of SIP, Session Border Controllers, and PSTN SIP trunking
- Cisco IPT accreditation (CCNA/CCNP Collaboration) is preferred
- Strong skills in WAN and LAN network infrastructure support, diagnostics, and troubleshooting
- Excellent problem-solving skills and attention to detail.
- Effective communication and collaboration skills in a team-oriented environment.
- Ability to adapt to evolving technologies and business requirements.
- Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
What we offer
Health insurance
Comprehensive medical, dental, and vision coverage for you and your family.
Retirement plans
Robust 401(k) and savings options to help you build a secure financial future.
Paid time off
Generous vacation and sick leave so you have time to rest and recharge.
Oceanblue is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Not quite the right role?
Send us your resume and tell us the role you are looking for. We will keep it on file and reach out when something fits.
Or write to hr@oceanbluecorp.com