General Knowledge and Skills Requirements:
1. Computer and electronics
2. Oral and written communication tools and techniques
3. Customer support and personal service
4. State and agency policy, procedures, and applicable laws
5. Vision, mission, and goals of agency
6. Software development principles and methods for design, development, testing, and implementation of new or modified software
7. Commonly used query language
8. Mathematic principles relative to assigned area in IT
9. IT principles, methods, and practices in assigned specialty area
10. Standard software validation tools, software distribution tools, and mechanisms
11. Technical writing and documentation practices
12. Systems performance management
13. Requirements analysis principles and methods
14. Back-up and recovery procedures
15. Interrelationships of multiple IT specialties
16. Reading comprehension
17. Speaking
18. Service orientation
19. Troubleshooting
20. Critical thinking
21. Complex problem solving
22. Lead work
23. Programming software analysis and evaluation
24. Using data recovery tools and techniques
25. Judgment and decision making
26. Assuring quality
27. Identifying and specifying business requirements
28. Stay abreast of current technologies in area of IT assigned
29. Deal with problems involving several variables in familiar context
30. Define problems, collect data, establish facts, and draw valid conclusions
31. Prepare meaningful, accurate, and concise reports
Qualifications
3+ years of experience as a Software Tester specifically for Salesforce Applications
Ability to independently develop testing strategy, test plans, test cases and proper system testing documentation for a new Salesforce application.