Position Summary 

The Information Technology Infrastructure Engineer contributes to the network team in a variety of ways from creation, patching and management of workstation images to virtual machines to ensure a stable and secure network for the Office of the Ohio Secretary of State. 

Essential Duties and Responsibilities 

  The essential functions of the It Infrastructure Engineer include but are not limited to the following: 

• Ensures all workstations and servers under the responsibility of SoS are patched in accordance with SoS standards using MS ECM and/or Intune. Develop and maintain all workstation images for deployment to new workstations using MS ECM. 

• Reviews/evaluates configuration/operations of any server & network-based systems; evaluates new server hardware and/or software for potential implementation in SOS environment; identifies, designs & documents server configurations & physical layouts; make purchase recommendations; prepares appropriate server reports for long range planning; assists manager in design of new network, wiring plans, equipment purchases & related functions. 

• Install, configure & maintain virtual infrastructure; maintains industry knowledge of VMWare virtual technology & storage systems; facilitate managed services provider access and service for Windows & Linux operating systems (e.g., Inoapps and OIT Backup processes). Monitor backup logs for issues and take corrective action when needed. 

• Install, configure, update & maintain web server software specifically Microsoft's Internet Information Services (IIS) on DMZ & LAN; maintains web system performance by performing system monitoring, analysis & performance tuning; troubleshooting system hardware, software & operating & systems; tracking system capacity (e.g., CPU, memory, disk space) & reporting/correcting any issues; install upgrades, security patches, & monitor for intrusion signs & other security vulnerabilities; deployment, administration & operational support environments (e.g., production, UAT, & development) for multiple projects using IIS; automate delivery of new server environments leveraging VMWare technology. 

• Under direction of Network Infrastructure Manager; ensures technical direction of applications & solutions both within & across business area portfolios while ensuring strong alignment with business strategy; installs/maintains server-based hardware & related equipment; administer networks-based applications (e.g., Azure/Entra ID, AD, DNS, DHCP); administers global naming conventions throughout server environment; maintains third-party server applications software; assists with architecture of cloud based solutions & maintains current Microsoft Azure, Entra ID & Microsoft 365 Technologies including Defender ATP.