· Performs System Center Configuration Management (SCCM) administration & troubleshooting· Supports endpoint vulnerability through security related applications (e.g., anti-virus, vulnerability scanning, & patch management)· Administers SCCM software delivery including various methods (e.g., runs advertised programs, machine/user targeted)· Evaluates effectiveness & risks of Information Technology Services (ITS) processes· Evaluates current IT policies, procedures and practices and recommends changes· Administers SCCM back-end & maintains system reliability (e.g., changes core components/settings, backup/restore, software delivery, clients, boundaries, & bandwidth settings).· Troubleshoots failed SCCM deployments & SCCM stability issues; administers testing & deployments & troubleshoots failed updates· Provide training to existing staff on the use of SCCM

- Provide a comprehensive list of skills needed for requested position, per SECTION A - OST Consultant Job Titles. Be sure to include years of experience, per skill and descriptive skill sets as required (mandatory) or desired. Also, include any additional Special Requirements – Such as certifications like PMP, ITTC, etc. or job special requirements such as 24/7 on-call, required working weekends, communicate reg. work hours, consultant will need to meet project deadline for the engagement, etc.) * = Refer to OST Job Titles and Description Matrix

The Technical Specialist is a senior level resource with specialized knowledge and

experience in a specific technology such as SharePoint development or an SAP

specialist. The Technical Specialist has an overall knowledge and understanding of

application development and architecture that serves as a strong base for technical

expertise in a specific product or program.

Detailed Day-To-Day Job Duties to be performed:

· Performs System Center Configuration Management (SCCM) administration & troubleshooting

· Supports endpoint vulnerability through security related applications (e.g., anti-virus, vulnerability

scanning, & patch management)

· Administers SCCM software delivery including various methods (e.g., runs advertised programs,

machine/user targeted)

· Evaluates effectiveness & risks of Information Technology Services (ITS) processes

· Evaluates current IT policies, procedures and practices and recommends changes

· Administers SCCM back-end & maintains system reliability (e.g., changes core

components/settings, backup/restore, software delivery, clients, boundaries, & bandwidth

settings).

· Troubleshoots failed SCCM deployments & SCCM stability issues; administers testing &

deployments & troubleshoots failed updates

· Provide training to existing staff on the use of SCCM

REQUIRED Skill Sets:

· 10+ years of experience with the job duties listed above and the requirements listed below

· 4-year college degree or equivalent technical study.

· Experience in a customer support and personal service role

· Experience with technical writing and documentation practices

· Capabilities and physical application of network equipment (e.g., hubs, routers, switches,

bridges, servers) and related hardware

· SCCM administration

· Organizations operation environment, topology, & protocols

· Thorough understanding and applied experience with:

o Local area and wide area networking principles and concepts

o Back-up & recovery techniques

o Performance monitoring methods

o Basic internet server maintenance techniques

o Installation & configuration procedures

o Computer installation & configuration procedures

o Data recovery tools and techniques

· Ability to prepare meaningful, accurate and concise reports

· Provide training to existing staff on the use of SCCM